Frequently Asked Questions

Find answers to common questions about Aurona Lighting Industries

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How can we help you?

Browse through our comprehensive FAQ section to find quick answers to your questions about our products, services, and company.

Products & Services

Aurona Lighting Industries offers a wide range of premium LED lighting products and home appliances, including: LED bulbs, Tube lights, Concealed lights, Deep lights, Down lights, Surface lights, Street lights, Flood lights. Home appliances: Water geysers, Immersion water heaters, Room Heaters, Ceiling Fans, Pedestal Fans, Table Fans etc.

Yes, all Aurona lighting products are ISO 9001:2015 certified, ensuring the highest standards in both manufacturing and performance.

Yes, Aurona Lighting Industries provides customized LED lighting solutions tailored to meet specific customer requirements. Contact: auronaindustries@gmail.com.

All Aurona LED lights are designed to be energy-efficient, delivering high-quality illumination while reducing electricity consumption.

Purchasing & Returns

You can purchase Aurona's Premium Products through Dealers, Retailers, Online Marketplaces or directly at aurona.in. Assistance: +91-9602570026.

Returns accepted within 7-14 days from purchase if unused and in original condition. Proof of purchase required.

Refunds are processed after inspection. Refunds go to original payment method. Shipping costs are non-refundable, restocking fees may apply.

Warranty & Maintenance

LED lights: 2 years. Home appliances: 1–2 years depending on the item.

Warranty covers manufacturing defects and malfunctions under normal use. Does not cover misuse, accidents, or unauthorized repairs.

Clean lights regularly, check wiring, keep products dry, and follow manual guidelines.

Customer Support

Contact auronaindustries@gmail.com or call +91-9602570026 for troubleshooting, repairs, or replacements.

Email: auronaindustries@gmail.com, Phone: +91-9602570026, Facebook: Aurona Lighting Industries, Instagram: @auronalightingindustry.

Yes, by contacting customer service via email or phone for updates.

Careers & Partnerships

Apply via "Career With Us" page or send resume to auronaindustries@gmail.com.

Competitive compensation, career growth, collaborative environment, training programs, incentives, healthy work-life balance.

Yes, internship and part-time opportunities are available. Send resume to auronaindustries@gmail.com.

Visit "Partner with Us" page or contact auronaindustries@gmail.com.

Sales Executives, Reseller Program, Referral Program, Loyalty Program, Online Distributor Program, Affiliate Marketing, Custom Solutions Partnership.

Company Information

Behind Shyam Mandir, Talab Road, Ward No-6, Neem Ka Thana, Rajasthan, PIN-332706, India.

Currently shipping only across India. For international orders, contact us directly.

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